FAQ

Yes we would be happy to send you a sample door. Just enter the desired sample size (we recommend no smaller than 11″ x 15″), pay the minimum charge, and you will receive your sample in 4-6 weeks. As all orders under $2500 are subject to a $100 shipping cost, we recommend picking up your sample at one of our showrooms to avoid the delivery fee.

We use Select grade wood that is a good compromise between a Premium grade (excellent matching colour and grain) and a Natural grade [knotty and inconsistent colour] to reach the perfect balance between quality and price. Light variances in colour and grain are possible between pieces. Real natural wood has its own character in colour and grain, making it nearly impossible to find perfect matches, without its specific character, natural wood can look like PVC (vinyl) doors.

Unless you are ordering the unfinished/raw maple, yes we finish the doors and refacing material with just lacquer or a combination of lacquer and stain. We use the latest finishing technology to ensure our doors and veneers are finished to perfection.

Yes we drill for the hinges. We drill for the hinges at a 1/8” from the side edge and at 3-1/2” from top/bottom to the center of the hole. If you require a different top/bottom distance write a note on the “special request” box. As the doors you are ordering do not have any kind of arch, the side of the drilling [left or right] is not important. However, we don’t drill for knobs or handles. In our step by step video we will show you how to drill for knobs or handles and avoid mistakes.

It takes on average 4-6 weeks from the time you place your order.

If you live in Canada, you will be charged tax(es) in accordance with your provincial laws. If you are in the USA, you may not be charged with any taxes, but we recommend that you check with your State Authority because the law changes from state to state.

If you have gaps between your doors bigger than ½” you probably have a framed cabinetry. If it is between 1/8” and ¼” you have frameless (euro style) cabinetry.

If you would like to keep the exposed-hinges-style from your old doors, you can simply measure the existing doors. If you would like to switch to hidden/European style hinges, we highly recommend that you watch the step-by-step video and follow the instructions. There are many ways to go about this change, on our step-by-step guide we are showing you what we believe is the easiest way to avoid mistakes. If you are familiar with hinges and you have a specific way that you`d like to deal with this change that is different from ours (for example, if you`d like to make the gaps between the doors smaller), feel free to buy the necessary hinges from your own hinge supplier.

You simply measure the old doors.

Our wood, thermofoil and laminate doors and drawers are ¾” thick.

The glass size is determined by measuring the back opening of your new cabinet door and detracting 3/16”, we recommend the use of 1/8” thickness.

We will supply the rubber molding to install the glass without a messy caulking.

Framed cabinets have a wood frame around the opening of the box and typically have 1” – 2” gaps in between the doors.

Mount the hinges to the door using the predrilled holes. Line the top of the door up with the top of the cabinet box and screw in one screw per hinge (for now), starting with the top hinge. Leave a 1/8 gap between the side edge of the door and the cabinet box. Once all of your doors are installed, adjust the hinges so all of the gaps are even and the doors are lined up. Once you are happy with the alignment of the doors, proceed to install the final screw on all the hinges.

Information about our shipping policy can be found here.

Information about our return policy can be found here.